Your Trust and Data Privacy Matter to Hanfi Masala

Hanfi Masala is engaged in grinding, packing, and selling spices for retail and wholesale under valid FSSAI licensing guidelines. This page explains how we collect and use your data when you place local orders through our website.

Last Updated: February 9, 2026 Service focus: selected local areas like Kamarhati

Hanfi Masala spices and packaging process

Orders are confirmed by call or message before dispatch to reduce fake or spam orders.

How Ordering Works

Customers can place orders without login or signup. We currently offer local delivery with Cash on Delivery (COD) as the standard payment mode. In special trusted cases, pre-delivery online payment may be accepted through Google Pay or PhonePe.

Scope of This Page

This page only covers privacy and personal data handling. Product quality, returns, cancellation, and other commercial terms are covered in separate policy pages.

1. Information We Collect

Name, phone number, delivery address, and order details submitted at checkout.
Order timing, delivery preferences, and support messages.
Technical data like browser/device information for website performance and security.

Because login is not required, we do not collect passwords or account profile history for regular customers.

2. Why We Collect This Data

To process, confirm, dispatch, and deliver your spice orders.
To contact you regarding address clarification, urgent delivery requests, and support.
To prevent fake, fraudulent, abusive, or spam orders.

3. Order Verification and Anti-Spam Checks

All COD orders are verified by call or message before dispatch. Orders with invalid phone numbers, incorrect addresses, or suspicious activity may be delayed, refused, or cancelled.

4. Payment Data Handling

For standard COD orders, payment is collected after delivery in cash or via Google Pay / PhonePe. We do not store card details on this website. We also do not request customer GST details for regular local retail orders at this stage.

5. Where Your Data Is Stored

Your order information is processed through our website workflow and stored in connected records such as Cloudflare for order management, dispatch coordination, and support follow-up.

6. Data Sharing

We do not sell personal information. Data is shared only when operationally required, such as with delivery staff/partners for completing your order, or when required by law.

7. Cookies and Basic Analytics

We may use essential cookies or similar browser storage for website functionality, form flow, and performance improvements. You can manage cookie settings from your browser.

8. Data Accuracy and Customer Responsibility

Please enter correct address and contact details before placing an order. Incorrect information may cause delays, failed delivery, or cancellation.

9. Retention and Security

We keep order records for business operations, customer support, and dispute handling for a reasonable period. We take practical measures to protect records from unauthorized access, but no online system can guarantee absolute security.

10. Your Privacy Requests

You can request correction or deletion of personal information by contacting us. We may retain limited records where required for legal, fraud-prevention, or bookkeeping reasons.

11. Policy Updates

Hanfi Masala may update this Privacy Policy when business operations, service area, or legal requirements change. Updated versions will be posted on this page with the latest date.

Privacy Contact

Questions About Your Data?

For any privacy request, order-data query, or correction request, contact us directly:

hanfimasala@gmail.com +91 9330547624 | +91 9330533302

HANFI BROTHERS, A/37 Chai Market, Kamarhati, Kolkata, West Bengal, 700058